Privacy Policy

Quorient Pte. Ltd. (“Quorient”, “we”, “us”, or “our”) is a company incorporated in Singapore (UEN: pending). We build and operate AI agent infrastructure for owner-operated businesses. Our registered office is in Singapore.

Questions about this policy can be directed to privacy@quorient.io.

We collect information you give us directly:

• Name, work email address, and company details when you request a demo or sign up.
• Billing information processed securely via our payment provider.
• Messages you send us via email or our contact form.

We also collect information automatically when you use our platform:

• Usage data such as pages visited, features used, and session duration.
• Device and browser information, IP address, and referral source.
• Cookies and similar tracking technologies (see Section 6).

We use the information we collect to:

• Provide, operate, and improve our services.
• Communicate with you about your account, updates, and support requests.
• Send you product and company news if you have opted in.
• Detect and prevent fraud, abuse, and security incidents.
• Comply with applicable legal obligations.

We do not sell your personal data to third parties.

Where the Personal Data Protection Act 2012 (PDPA) or other applicable law requires a legal basis, we rely on: (a) performance of a contract with you; (b) our legitimate interests in operating and improving our services; (c) compliance with legal obligations; and (d) your consent where required.

We share your information only with:

• Service providers — cloud hosting, analytics, payment processing, and customer support tools operating on our behalf under data processing agreements.
• Professional advisers — lawyers, auditors, and insurers where necessary.
• Authorities — if required by law, court order, or to protect our rights.

We use cookies and similar technologies to keep you logged in, measure site performance, and understand how visitors use our site. You can manage your cookie preferences at any time. See our Cookie Policy for details.

We retain personal data for as long as necessary to fulfil the purposes set out in this policy, or as required by law. Account data is deleted within 90 days of account closure upon request.

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, or to withdraw consent where processing is based on consent. To exercise these rights, contact us at privacy@quorient.io. We will respond within 30 days.

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security reviews. No method of transmission over the internet is 100% secure. See our Security page for details.

We may update this policy from time to time. We will notify you of material changes by email or by a notice on our site at least 14 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the revised policy.