Quorient
Built for Singapore Insurance Advisers

Your clients are covered.Your pipeline shouldn't need chasing.

Insurance advisers at Prudential, AIA, NTUC Income, Manulife, and Great Eastern spend 31 hours a week on admin that doesn't need a human. Quorient builds the AI agent layer that handles it.

1.6m
Avg. lead response time
vs. 14 min industry avg.
31h
Agent hours freed per week
per adviser, per week
0
Policies lapsed this quarter
from renewal automation
3 wks
From audit to first agent live
guaranteed
The real cost

31 hours a week. That's not selling. That's admin.

The average Singapore insurance agent spends more time chasing, filing, and following up than actually advising clients.

7h
Responding to leads from Facebook / Google Ads
Most leads go cold in under 5 minutes
6h
Chasing policy renewals manually via WhatsApp
Clients lapse because no one followed up
5h
Coordinating claims paperwork and status updates
Repetitive, document-heavy
6h
Preparing illustrations and fact-find forms
Same template every time
5h
Scheduling and preparing annual review meetings
Easily forgotten, high-value when done
2h
Tracking MAS CPD hours and licence renewals
Compliance risk if missed
31 hours freed = more time prospecting, advising, and closing. Not chasing paperwork.
6 workflows

From first lead to annual review.
Every step automated.

01 — Qualification

Every lead qualified in under 2 minutes. Automatically.

Aria responds to every Facebook, Google, and referral lead within 60 seconds. She qualifies age, coverage needs, budget, and existing policies — then scores the lead and books a discovery call directly into your calendar.

TriggerLead form submitted
OutcomeQualified + call booked
Aria · Lead Qualifier
Facebook Adslead received · now
Hi, I saw your ad about term insurance. How much does it cost?
Aria (AI)
Hi! Great timing — term coverage in Singapore depends on age, coverage amount, and riders. May I ask how old you are?
I'm 34. Looking for about $500k coverage.
Aria (AI)
Got it. Are you looking for pure term, or would you like to include critical illness coverage?
Both would be great. What's the monthly premium roughly?
Lead qualified
Age: 34·Coverage: $500k + CI
Discovery call booked · 1 min 52 sec total
02 — Renewals

No policy ever lapses because someone forgot to follow up.

Rex tracks every policy renewal date and runs a 90-60-30-7 day reminder sequence for each client — personalised by product and insurer. Escalates to you only when a client hasn't responded at the 7-day mark.

TriggerRenewal date approaches
Outcome0 lapsed policies
Rex · Renewal Agent
Upcoming renewals23 clients tracked
Tan Wei Ming
PruLife · S$450k
22 Jul
39d left
sent
Lim Hui Ying
Income Shield · IP
5 Aug
53d left
sent
Rajan Pillai
AIA Starter · CI
14 Aug
62d left
pending
Chen Fang
Manulife Term
2 Sep
81d left
pending
Auto-sequences: 90d · 60d · 30d · 7d reminders · Escalates to you only if no reply at 7d
0 policies lapsed this quarter · Previous quarter: 4
03 — Claims

Claims handled end-to-end. Your client never waits for a reply.

Dana guides clients through the full claims process — collecting documents, chasing missing items, submitting to the insurer portal, and sending status updates. Avg. cycle time cut from 28 days to 11.

TriggerClaim initiated
OutcomeDocs collected, submitted
Dana · Claims Coordinator
Income claim #IC-2241 · Critical Illness
Client: Ng Boon Keat · Claim value: S$120,000
✓
Claim form submitted by client
✓
NRIC + diagnosis doc collected
✓
Hospital discharge summary requested
○
Insurer portal submission
○
Status update sent to client
Awaiting hospital discharge summary · Reminder sent to client at 9 AM
Avg. claim cycle time: 11 days (industry avg: 28 days)
04 — Illustrations

Personalised plan comparisons. Generated in seconds.

Given a client profile, Nova pulls live products across Prudential, AIA, Manulife, Income, and Great Eastern — generates a side-by-side comparison, calculates premiums, and pre-fills the fact-find form ready for your meeting.

TriggerClient profile entered
OutcomeIllustration PDF ready
Nova · Policy Illustrator
Male · 34 · Non-smoker · $500k term + CI
Generating…
InsurerPremiumCIScore
Prudential
PRUActive Term II
$98/moYes★ 4.8
AIA
AIA Beyond Critical
$112/moYes★ 4.6
Manulife
ManuProtect Term
$87/moNo★ 4.4
Illustration PDF ready · Shareable link generated · Fact-find pre-filled
05 — Annual Reviews

Every client gets their annual review. Not just the ones who ask.

Sam flags clients whose annual review is overdue, sends personalised meeting invitations with a pre-built agenda, attaches a portfolio performance summary, and books the slot — all before you even know it's due.

TriggerReview date passed
OutcomeMeeting booked + agenda sent
Sam · Review Scheduler
Overdue reviews · 8 clients flagged
James Ong
Last: Jun 2024
overdue
Priya Nair
Last: Aug 2024
overdue
David Tan
Last: Oct 2024
Auto-generated agenda
◦Policy performance summary
◦Coverage gap analysis
◦New life stage needs
◦Top-up / rider recommendations
Meeting invite + agenda sent · Portfolio summary attached
06 — Compliance

MAS requirements tracked. Nothing slips through.

Jade monitors your MAS FA licence renewal, CPD hours, SCI module expiries, and client KYC review schedules. When something needs action, she surfaces it early — and auto-books CPD courses when you're behind.

TriggerCompliance deadline detected
OutcomeAction taken before breach
Jade · Compliance Agent
MAS compliance dashboard · Michael Koh FA
MAS FA Licence
31 Dec 2025 · 201d remaining
on track
CPD hours (required 30)
22 / 30
soon
SCI Module 9 renewal
14 Aug 2025 · 62d remaining
soon
Client KYC reviews
6 due
action
CPD deadline: 31 Dec 2025 · 8 hours needed · 3 courses auto-booked
Integrations

Works inside your existing stack.

Agents connect to the platforms Singapore insurance advisers already use — WhatsApp Business, Salesforce, your insurer portals, Google Workspace, and DocuSign. No new software. Live in under three weeks.

Facebook AdsWhatsAppGoogle CalSalesforceDocuSignMAS PortalQuorientAI Hub
Free audit

See exactly which of your workflows we can automate — before you commit to anything.

Two weeks inside your practice. A prioritised deployment roadmap delivered to you. No commitment required.